Success Story: SilverPeople's Success in Diverse Hiring for a Leading Higher Education Institute

India's Leading Higher Education Institution, known for its extensive network of campuses and programs, faced a critical challenge—how to build a diverse workforce to match its diverse student body. 

Committed to diversity and inclusion, the institution partnered with SilverPeople, India's leading recruitment firm, to drive this transformation.

The Challenge

Lack of Diversity: Despite its reputation, the institution struggled to attract candidates from diverse backgrounds, resulting in a lack of diversity among applicants.

Cultural Integration: Blending diverse perspectives into the institution's culture was challenging, impacting productivity and cohesion.

Retention Issues: Diverse employees faced higher turnover rates, impacting long-term goals.

Unconscious Bias: Recruitment biases hindered the creation of a level playing field for all candidates.

Persistent Turnover: Retaining diverse staff was an ongoing problem, with turnover rates higher than desired.

SilverPeople's Solution

Tailored Diversity Strategy: SilverPeople crafted a custom diversity hiring strategy, including sourcing from underrepresented groups and ensuring diverse interview panels.

Inclusive Materials: Job descriptions and recruitment materials were revised to be more inclusive, welcoming, and appealing to diverse candidates.

Inclusive Interviews: SilverPeople introduced inclusive interviewing techniques, emphasizing skills, experience, and potential over biases.

Cultural Sensitivity: To address cultural alignment, SilverPeople provided cultural sensitivity guidance to the institution's HR team.

Continuous Support: SilverPeople offered ongoing support, assisting in diversity and inclusion initiatives and progress monitoring.

Results Achieved

Expanded Talent Pool: Diverse candidate applications rose by 45%, enriching the talent pool.

Timely Hiring: SilverPeople successfully filled key positions with highly qualified, diverse candidates within the promised timeline.

Reduced Turnover: Diverse hire turnover decreased by 30%, enhancing long-term stability.

Inclusive Atmosphere: Employees reported a more inclusive atmosphere, boosting morale and productivity.

Satisfied Partnership: The client expressed high satisfaction with the hiring results, designating SilverPeople as its primary recruitment partner.

Conclusion

SilverPeople's partnership with India's Leading Higher Education Institution demonstrates the transformative impact of strategic diversity hiring. Through tailored strategies and inclusive practices, SilverPeople helped the institution build a more diverse, harmonious, and productive workforce, reaffirming the importance of diversity and inclusion in higher education.